Official Site® | Ledger® Login | Ledger Support

Ledger® is a trusted leader in secure hardware wallets, providing a safe way to manage and protect your cryptocurrency. Logging into your Ledger account and accessing support is simple and secure when done through official channels. This guide covers how to log in, what to expect, and how to get help with any issue.

Accessing Ledger® Services

Ledger® hardware wallets, such as the Ledger Nano S Plus and Ledger Nano X, do not require a traditional “login” in the way online services do. Instead, your private keys and funds are stored securely offline on the device itself. You manage them via Ledger Live, Ledger’s official application.

To get started:

  1. Download and install Ledger Live from ledger.com/start.
  2. Connect your Ledger device via USB or Bluetooth (Nano X).
  3. Enter your device PIN when prompted.

Ledger Live does not require a username or password; your device itself, combined with your PIN and recovery phrase, acts as your secure “login.”

Important Security Reminder

Ledger will never ask you for your 24-word recovery phrase. If you receive emails, texts, or messages pretending to be Ledger Support asking for your phrase, consider them phishing attempts and ignore them.

Using Ledger Live Safely

Once your device is connected and unlocked, Ledger Live gives you access to:

  • Your accounts and balances
  • Sending and receiving crypto
  • Managing and updating device firmware
  • Installing apps for different blockchains

Always double-check URLs and download only from the official Ledger site. Fake Ledger Live apps or scam websites are common vectors for theft.

Ledger Support Resources

If you need help, Ledger offers several official support channels:

  • Help Center: Visit support.ledger.com for detailed guides, FAQs, and troubleshooting steps.
  • Live Chat & Ticketing: On the Ledger Support page, you can chat with an agent or open a support ticket. Agents will never ask for your recovery phrase.
  • Community Forum: The Ledger community forum hosts discussions, tips, and answers from fellow users and Ledger team members.

Common Issues & Tips

Device not recognized: Try a different USB cable, port, or restart your computer. Update Ledger Live to the latest version.

Firmware update stuck: Ensure your device is fully charged (Nano X), close other apps, and follow update instructions precisely in Ledger Live.

Lost or forgotten PIN: You must reset your device and restore using your 24-word recovery phrase. Ledger cannot recover your PIN or phrase — you are the sole custodian of your funds.

Final Notes on Security

Ledger’s security relies on keeping your recovery phrase safe and offline. Anyone with access to your phrase can take your assets. Ledger will never ask you to share it via phone, chat, or email.

For the latest updates, always refer to the official site: ledger.com. Protect your crypto by using genuine Ledger products, staying vigilant against scams, and following best practices outlined in the Ledger Help Center.